PRIVACY AND SECURITY POLICY

All services are providing  in our eternal jeweller store which located at MUSAA LTD 124 city road London EC1V 2NX and our company is operated by Him and his team.

Our company may collect personal data for various purposes. How and in which way the personal data is collected, and how this data is protected is stated below.

Due to the type of our MUSAA business, in website store we collect some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on the Membership on our Website Store.

Sometimes, our company may send campaign information, about new products, promotional offers to its customers and members. Our members can choose about whether or not to receive such information while becoming a member, this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.

During the approval process carried out through our website store or by e-mail, personal information transmitted to our store electronically, but our members will not be disclosed to third parties, except for the purposes and scope determined by the “User Agreement” we made with our Members.

Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or by the people it cooperates with, even outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user for necessary conditions. Information requested by our company or information provided by the user or information about transactions made through our Website Store; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the scope and purposes determined by the “Membership Agreement”, by our company and its collaborators.

For our MUSAA Colletion company we are always keeping our customer information confidential and strictly private, to consider it with confidentiality obligation, to ensure and maintain the privacy, to take all necessary measures care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to Show

Our MUSAA Collection company prioritizes the security of credit card holders who shop from our shopping sites. NOTE Your credit card information is not stored in any way in our system.

When you enter the transaction process, there are two things you need to pay attention to, first to understand that you are on a secure website. You can be sure by seeing a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders is placed online by credit card which audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/telephone information must first be confirmed by customers who order from our shopping sites for the first time to arrive at the procurement and delivery stage. In order to check this information, if necessary, the customer who has the credit card or the relevant bank is contacted.

Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, Eternal Jeweller website is acted within the 128-bit SSL security area during membership transactions.Eternal Jeweller website system is an international encryption standard that cannot be broken.

Internet shopping sites with an information line or customer service and in which full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get realistic information about the reliability of the company that provides online shopping service.

Note: We recommend paying attention to the full address and telephone number of the company that own internet shopping sites. If you are going to shop, write down all the phone / address information of the website store where you bought the product before you do your shopping. Confirm by phone before shopping if you do not trust. All information about our MUSAA LTD company and the location of the company are indicated on all our online shopping sites.

Our Eternal Jeweller store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the site of our company are reached to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the exceptional and limited cases that specified below, our MUSAA company may disclose the information of users to third parties, except for the provisions of this “Privacy Policy”. These cases are limited in those numbers;

  1.      In the case of Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules enacted by the competent legal authority;
  2.      In order to fulfill the requirements of the “Membership Agreement” and other agreements concluded by our store with users and to put them into practice;
  3.       Requesting information about users for the purpose of conducting an investigation that carried out by the authorized administrative and judicial authority;

      These are the cases where it is necessary to provide information to protect the rights or security of users.

 NOTE- Never write down your credit card number or passwords in the e-mails you send to our store’s Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our MUSAA Collection company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file stores status and preferences about the site, making it easier to use the Internet.

The technical communication file (Cookie) helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for website users. The technical communication file (Cookie) is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file (Cookie), but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our MUSAA LTD can change the provisions of this “Privacy Policy” at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to info@eternaljeweller.com. You can reach our company’s contact information below.

Company Name: MUSAA LTD

Address: MUSAA LTD 124 city road London EC1V 2NX

Email : info@eternaljeweller.com

 Tel: +447458693626